Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 10/09/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Fitchburg Comprehensive Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Fitchburg Comprehensive Treatment Center.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Insurance & Payment Information

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24/7 Appointment Scheduling

To ensure that all patients are informed and empowered, and to avoid any disruptions in service once treatment has begun, a Fitchburg Comprehensive Treatment Center staff member meets with all new patients to discuss the costs of our services and arrange for payment before they start to receive care.

Treatment at our center is customized to meet the unique needs of each man and woman who chooses to heal with us, so the cost of care for any individual patient will be determined by the types of medication and therapies that are included in his or her personalized plan.

Though the final cost of your treatment is determined on a case-by-case basis, the following general policies and procedures apply to all patients at Fitchburg Comprehensive Treatment Center:

  • Intake fees must be paid during the intake appointment. (This applies to all patients, including those who intend to use insurance to pay for their care.)
  • All patients should be prepared to pay for treatment in advance. Insurance patients will be provided with invoices that they may submit to request reimbursement from their insurance providers.
  • Acceptable forms of payment at Fitchburg Comprehensive Treatment Center include cash, money orders, and cashier’s checks. We cannot accept personal checks or payment over the phone.

Patients who intend to use insurance to pay for their treatment will also be required to provide all necessary documentation to ensure that proof of coverage, verification of benefits, and all other insurance-related matters can be confirmed by one of our staff members prior to the start of treatment.

To learn more about treatment costs, payment policies, or any other aspects of care at Fitchburg Comprehensive Treatment Center, please feel free to contact us at your convenience. We look forward to answering all of your questions and helping you to decide if Fitchburg Comprehensive Treatment Center is the perfect place for you or your loved one.